Hire a Stafff member. Pay like SaaS.

Self-serve onboarding takes about 10 minutes — drop in your website URL or upload a menu/FAQ, pick your channels, and you're live. Most teams launch a working agent in their first session.

It's your call. You can choose to introduce Stafff as your AI assistant (transparent, builds trust), or just have it answer in your business voice without naming itself. Either way, customers are unlikely to mistake it for a different brand — Stafff stays in character.

Stafff is grounded in your business — it only answers from your trained knowledge sources. When it doesn't know, it either hands off to a human, takes a message, or follows the fallback you define. You'll see exactly which knowledge was used on every conversation.

English at launch, with Spanish, Hindi, French, and Portuguese in beta. The voice agent picks up the caller's language automatically when configured for it.

HIPAA-ready on the Scale tier with BAAs signed across our sub-processors. TCPA + DNC scrubbing on every outbound voice/SMS. GDPR data export, delete, and EU data residency on EU tenants. PCI: Stafff never accepts card numbers — payments hand off to Stripe Checkout.

Yes — every live call and chat is takeover-ready from the dashboard. You step in, Stafff steps back, and your customer continues without a beat.

Yes on Twilio — you can either let Stafff provision numbers for you or connect your existing Twilio account on the Pro tier and above. Custom LLM routing (use your own OpenAI/Anthropic key) ships in Q3.

Cancel any time from the customer portal — no calls. We don't prorate, but you keep access until the end of your current cycle. Your data is exportable as JSON + CSV before deletion.