Pricing

Hire a Stafff member. Pay like SaaS.

Flat monthly tiers with everything you need to launch — and metered overage that shows up live in your dashboard before it hits your invoice. No per-seat fees, no per-resolution surprises.

Pricing

Hire a Stafff member. Pay like SaaS.

Tiered plans with everything included to launch. Overage is metered and shows up live in your dashboard before it hits your invoice.

Starter

One channel. One AI staff member. Ship today.

$99/ mo
or $79/mo on annual — save $20/mo
Included monthly
· 400 voice min / mo· 2,000 messages· 1 seat
  • Web widget OR phone (pick one)
  • Knowledge from URL + 5 files
  • Google Calendar booking
  • Email + Slack notifications
  • 7-day conversation history
Most teams pick this
Growth

Every channel. Live takeover. Most teams start here.

$299/ mo
or $239/mo on annual — save $60/mo
Included monthly
· 1,800 voice min / mo· 10,000 messages· 5 seats
  • All channels — phone · web · WhatsApp · IG · SMS
  • Unlimited knowledge sources
  • Calendar + Calendly + Shopify integrations
  • Live inbox + human takeover
  • Outbound campaigns (TCPA / DNC compliant)
  • 13-month history
Pro

CRM-deep. Multi-location. White-label widget.

$599/ mo
or $479/mo on annual — save $120/mo
Included monthly
· 6,000 voice min / mo· 50,000 messages· 15 seats
  • Everything in Growth
  • HubSpot · GoHighLevel · Zoho CRM push
  • Multi-location / multi-agent
  • Custom domain + remove 'Powered by'
  • Analytics + scheduled reports
  • Priority email + Slack support
Scale

HIPAA tier. SSO. Volume voice minutes.

$1499/ mo
or $1199/mo on annual — save $300/mo
Included monthly
· 20,000 voice min / mo· Unlimited messages· Unlimited seats
  • Everything in Pro
  • HIPAA-ready tier with BAAs
  • SAML SSO + audit log
  • EU data residency
  • Dedicated CSM
  • 99.9% uptime SLA
All plans include 14-day free trial · no setup fee · cancel anytimeCompare every feature →
Compare every feature

Side by side, all of it.

CapabilityStarterGrowthProScale
Channels
Website widget
Phone (inbound + outbound)Choose: web OR phone
WhatsApp Business
Instagram + Facebook DM
SMS
Quotas (monthly)
Voice minutes included4001,8006,00020,000
Messages included2,00010,00050,000Unlimited
Seats1515Unlimited
Knowledge sources5 files + 1 URLUnlimitedUnlimitedUnlimited
Integrations
Google Calendar
Calendly
Shopify Admin
HubSpot / GoHighLevel / Zoho CRM
OpenTable / Resy
Outbound webhooks
Voice
Inbound answering
Outbound campaigns
TCPA / DNC scrubbing
Call recording + transcripts
Warm transfer to human
Team + workflow
Live inbox + takeover
Multi-location / multi-agent
Custom domain
Remove 'Powered by'
SAML SSO
Audit log30 daysForever
Compliance + support
GDPR data export / delete
EU data residency
HIPAA-ready (BAA)
Email support48h24hPriorityDedicated CSM
Uptime SLA99.9%
Questions

The stuff founders ask before they sign up.

  • Self-serve onboarding takes about 10 minutes — drop in your website URL or upload a menu/FAQ, pick your channels, and you're live. Most teams launch a working agent in their first session.
  • It's your call. You can choose to introduce Stafff as your AI assistant (transparent, builds trust), or just have it answer in your business voice without naming itself. Either way, customers are unlikely to mistake it for a different brand — Stafff stays in character.
  • Stafff is grounded in your business — it only answers from your trained knowledge sources. When it doesn't know, it either hands off to a human, takes a message, or follows the fallback you define. You'll see exactly which knowledge was used on every conversation.
  • English at launch, with Spanish, Hindi, French, and Portuguese in beta. The voice agent picks up the caller's language automatically when configured for it.
  • HIPAA-ready on the Scale tier with BAAs signed across our sub-processors. TCPA + DNC scrubbing on every outbound voice/SMS. GDPR data export, delete, and EU data residency on EU tenants. PCI: Stafff never accepts card numbers — payments hand off to Stripe Checkout.
  • Yes — every live call and chat is takeover-ready from the dashboard. You step in, Stafff steps back, and your customer continues without a beat.
  • Yes on Twilio — you can either let Stafff provision numbers for you or connect your existing Twilio account on the Pro tier and above. Custom LLM routing (use your own OpenAI/Anthropic key) ships in Q3.
  • Cancel any time from the customer portal — no calls. We don't prorate, but you keep access until the end of your current cycle. Your data is exportable as JSON + CSV before deletion.
Get started

Your new staff starts in 10 minutes.

14-day free trial. No setup fee. Plug into the channels you already use and watch the missed-call meter go to zero.

Stafff